Business Services

www.LiVoIP.com
Not just another broadband phone company™

Who We Serve

LiVoIP offers fully customized business communications solutions. This means that whether your company is a family owned business or a larger corporate enterprise,our technicians will go step by step with your company to assess what your company needs to achieve with its communications system and formulate a course of action that will get you their in a timely fashion. LiVoIP and New York Network Security will then design or reconfigure your network from the ground up to achieve those goals. LiVoIP’s account managers work hand in hand with New York Network Security Ltd.’s Network Professionals and consultants to design a Network environment that is user friendly while at the same time hardened against outside attack.

How we can help you

LiVoIP can reduce an enterprise’s monthly phone bill about 30% (not including what you save by eliminating interoffice communication charges) and provide our clients with unmatched customer support. Our systems are “backwards compatible” with most existing phone PBX systems in use today. This makes it possible for us to seamlessly upgrade your current analogue system to take advantage of the cost saving benefits that the Digital LiVoIP systems use.

Whether your company is large or small we are here to help you

Small businesses can also take advantage of LiVoIP’s and NY Network Security Ltd.’s Voice and Data services. Our Small Business Plans start with the Business One Thousand Plan, this plan comes with all 18 calling features (Caller ID, Call Waiting, Voicemail,...) Unlimited Local calling for the 631, 516, 212, 646, 718, 845, 914, 917 area codes. For an additional charge LiVoIP will create and administrate an “Automated Attendant” call answering service custom tailored for your Business’s needs, your enterprise will also have the ability to choose the voice that will represent your company.

How we take you to the next level of communications

For Larger Corporations, LiVoIP can provide secure VoIP based network designs suited to your specialized needs. This type of communications upgrade will yield savings that will reduce your communications spending by approx. 30% a month. In some cases companies will have recapped their total cost of the upgrade in less then a month.

An Example of how LiVoIP Cuts Cost and Streamlines Business

The Company – Acme Inc.

The acme Corporation has their Central Operations Office in Islip and branch offices in Southampton, Smithtown and Sayville.

The Customer – The Delta Group

Fairly new client has been doing regular business with Acme Inc. for 10 months

The Scenario

A valued customer, Steven from The Delta Group has found a problem on the billing statement that his company has received from Acme Inc. and has called the billing department of Acme Inc. Sally a representative of Acme Inc.’s billing department has answered the call however she needs to speak to Roger in the Southampton office because he is the account manager in charge of Delta Corps account.

Before, LiVoIP

Sally tells Steven that she has to contact Roger in the Southampton office and speak to him to get more detailed information concerning this “Billing Inquiry” before she will be able to respond. Sally says “please hold I am going to contact our Southampton office and have a conference call to resolve this issue as fast as we can”. (Sally puts Steven on hold and shuffles through her papers to find the 10 digit phone number for the Southampton Office, calls it, then the auto attendant answers and she enters the extension that is assigned to Roger and is connected to Roger) Sally informs Roger of the problem, Roger asks Steven for some information then Roger explains what happened to Sally she replies “thank you Roger that’s just what I needed”. Sally then speaks to Steven and resolves the issue. During the entire conversation with Roger Acme Inc was incurring telecom charges by the min.

After, Switching to LiVoIP

Sally tells Steven that she has to contact Roger in the Southampton office and speak to him to get more detailed information concerning this “Billing Inquiry” before she will be able to respond. Sally says “please hold I am going to contact our Southampton office and have a conference call to resolve this issue as fast as we can”. Using LiVoIP’s calling system allows Sally to dial the 4 digit extension to reach Roger, this has saved time. Roger and Sally review the Issue, Roger then disconnects with Sally, she has now gathered all the information required to resolve the Issue with Steven and fixes the problem. LiVoIP allowed Sally to maintain Steven’s company as a valued customer, accomplished the task in less time and Sally’s company did not incur any telecom charges during the entire process.

An Example of Savings – eliminate interoffice communication fees

You can eliminate all of the traditional cost associated with the interoffice communication by choosing LiVoIP.

When your employees are Calling from Branch to Branch or Branch to/from Central Office your enterprise will no longer incur the interoffice communication charges. This means that you can eliminate the expensive multiply location charges and even the basic phone call charges that are incurred from interoffice communications.

Since LiVoIP Routes all their communications over a Broadband internet connections using Internet Protocol routing, the physical location of the extensions becomes irrelevant.

Yes even if your company has a location in Japan and you would like to link it with your American Office avoiding the Long-Distance charges normally incurred, now you can.

LiVoIP, Telecommuting made Easy

Telecommuting possibilities are endless, if you have staff that does most of their work from their home office LiVoIP can easily provide them with an extension at their home and NY Network Security can set up a VPN connection to your company’s Data Network so your employees can send and receive phone calls, and use their home computer as if they were at their work-office location from the comfort of their home, hotel, or any other location where Broadband Internet Service is available (Our systems are fully Wi-Fi compliant). LiVoIP’s systems are Video Conference ready, meaning if you have the proper hardware or software that will allow it we can provide the connection for it.

A LiVoIP representative will gladly assist your enterprise with recommendations for the selection of LiVoIP Digital Voice/Data/Video PBX compatible hardware. Our system was designed to work with most VoIP hardware vendor’s equipment requirements in mind, so you will have wide array of options to choose from that will fit your budget and meet your business application requirements.

Our Promise to you

By choosing LiVoIP to handle your communications you will lower your monthly bill, on average 30% or more, you will eliminate the cost of interoffice conversations. You will gain unmatched support in the industry; you will receive unmatched calling features in the industry; you will deal directly with your provider not some reseller; when you need help or suggestions for future planning, we will gladly offer you consultation services for data/voice network designing and security requirements. Most of all you will gain a valued partner in business that realizes your success is our success. This is why we are Not just another broadband phone company™ and proud to say it.

Contact Us Today (631)240-9683